RÉSUMÉ
CHARBEL MALO.
Full-Stack Applied AI & Systems Engineer.
Employment history, education and a downloadable CV.
(01)
EXPERIENCE
VML MIDDLE EAST
AI Solutions Engineer & Creative Technologist
2024 — present
Ship applied and generative-AI products, agentic workflows and interactive web platforms for enterprise brand work across the GCC.
Built and drove adoption of cox-protocol, the internal agent-steerability CLI and validator — 84% adoption across 35+ engineers and designers, 40% fewer visual regression bugs.
Designed human-in-the-loop steering interfaces that put approval at decision checkpoints rather than after the fact.
Run internal masterclasses and client workshops on AI adoption, prompt architecture and agentic coding workflows.
THE HOVI DIGITAL LAB / THE GROWERAI
Senior Software PM & AI Solutions Architect
2021 — 2024 · UAE / Dublin (remote)
Led cross-functional teams delivering GrowerVision PRO, an AI-driven marketing-operations platform on a microservice architecture.
Orchestrated multi-agent pipelines for content scoring, campaign analytics and lead evaluation.
Owned client discovery, architecture reviews and technical pre-sales for accounts across Europe and the Middle East.
SPRKL & FREEBIRD VIP CONCIERGE
Senior Software & Multimedia Engineer / Tech Lead
2019 — 2022 · Beirut
High-concurrency reservation engines, real-time multimedia tooling and mobile API services.
(02)
EDUCATION
LEBANESE AMERICAN UNIVERSITY
B.S. Computer Science
Byblos, Lebanon
2016 — 2021